Public administration is facing major challenges: a shortage of skilled workers, increasing demands, and complex processes. The solution? Artificial Intelligence (AI) and digital automation, seamlessly integrated into Infoma.

Our AI solutions help you handle administrative tasks more easily, quickly, and efficiently – without additional systems or extensive training

• Work efficiently: Relief from routine tasks
• More time for what matters: Focus on expertise
• Intelligent suggestions: AI provides solid recommendations for communication and decision-making
• Processes that flow: Automation and preparation of process steps

Learning Systems for Your Processes

Whether invoice workflows, treasury processes, or deferment applications – our AI powered solutions learn directly from your previous decisions. This means that support becomes continuously better and more precise.

Our AI Solutions Support You – for Example:

• Processing invoices
• Recording payments
• Checking procedures
• Automatically triggering follow-up processes

Digital Assistants in the Background

Our personal assistants (based on Microsoft Copilot) and specialized AI agents (based on Microsoft Agents) take over tasks such as tracking deadlines, initiating and executing processes, or automatically forwarding information to the right recipients. They react to defined triggers – such as an incoming invoice – and then independently perform the necessary steps. This makes processes intelligent, automated, and efficient.

Personal Assistants

They support employees contextually in their daily work – from drafting documents to quickly retrieving information. They respond to natural-language input and significantly speed up routine tasks.

AI Agents

These specialized digital coworkers act autonomously within defined process chains. They identify business transactions, make rule-based decisions, and trigger the next steps.

People Remain at the Center

These specialized digital coworkers act autonomously within defined process chains. They identify business transactions, make rule-based decisions, and trigger the next steps.