Digitalization is increasingly influencing and shaping the economy and society. It also offers local authorities great opportunities to successfully master the challenges of the future. Standardization and end-to-end digital processes as the basis for comprehensive administrative modernization and improved citizen-friendliness are the strategic goals associated with digitalization. By #smartverwalten, we mean intelligent and networked administrative action that optimizes processes and uses resources efficiently through the use of modern technologies and methods. This is because the implementation of a process-oriented eGovernment strategy makes it possible to accomplish tasks faster, more efficiently, more economically, and, above all, in a more citizen-friendly manner.
The way to achieve this is called Smart Infoma. As part of the continuous development of our product portfolio, our top priority is the ongoing innovation and improvement of our solutions – always based on state-of-the-art technologies.
In the three core elements of Smart Infoma, we take into account the demands of modern work as well as the effective connection between citizens and administration through optimized processes. We rely on software that offers independent solutions.
Cloud computing and the Infoma online solution play an important role here. Their performance features are the basis for the complete digitalization of administrations and a prerequisite for modern work – working at any time, with any device, and from any location. By incorporating artificial intelligence into the basic technology, Infoma online enables greater automation in processes, such as the handling of routine tasks. An integrated personal digital assistant with Microsoft Copilot as a further highlight also makes future work easier.
With our Infoma AppSpace for digital administrative processes and eGovernment modules, we ensure simpler workflows in administration and greater convenience for citizens. These include eInvoice Manager for the structured processing of eInvoice data and ePayment Manager for online payment processes, as well as online meter reading and electronic files as an integrated file solution.
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