Consistent digital processes in municipal operations are therefore already at the top of the agenda for most administrations in their planning for the future.

In particular, the time-consuming and complex processing of work orders and the associated service recording require a simple and process-oriented approach.

In addition, it is also necessary to meet the requirements of both internal and external clients for modern, service-oriented, in short: smart municipal service management.

This naturally includes cloud computing. In addition to using Infoma in-house or hosted in a data center, we also offer Infoma online, a cloud solution from German Microsoft data centers. Operation in the cloud is carried out in accordance with applicable data protection and legal regulations and in compliance with the highest security standards. This guarantees secure access to the basic system infrastructure and the latest software without any technical hurdles – at any time, anywhere, from any device. At the same time, Infoma online offers an ideal starting point for greater automation, e.g., through artificial intelligence (AI) for routine tasks or other services.